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Solvo Global

Bogotá / Global

Help Desk Support Specialist

Job Description

Location: Bogota, D.C., Capital District, Colombia

Responsibilities and Qualifications

6 months – 1 year of experience as Tier 1. Basic troubleshooting experience.

Understand Microsoft Office 360, Windows 11, Adobe, Acrobat, SaaS base tools, working knowledge of mobile devices and/or support.

Customer service skills, pleasant, customer focus, driven by helping people.

Critical thinking and good communication skills.

Job Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Accounting/Auditing

Industry: IT Services and IT Consulting

Referrals increase your chances of interviewing at Solvo Global by 2x.

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