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ARRISE

, , Colombia / Global

Onsite IT Helpdesk Engineer - Windows & Mac Support

Job Description

ARRISE is seeking a hands-on IT System Administrator in Colombia to provide on-site support for Windows and macOS devices, network gear, and end-user services.

You will own incidents in Jira Service Desk, manage AD, Microsoft 365, Intune, and SharePoint, and collaborate with vendors to keep systems secure and available.

The role requires 3+ years of experience, English proficiency, and a problem-solving mindset to deliver excellent IT service.

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