Technical Program Manager

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Commercial Solutions (VCS) is a key portfolio within the Commercial and Money Movement Solutions (CMS), delivering payment solutions and associated services to clients around the globe. Our global clients and partners deploy these solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporates, Multinationals, Treasury, and Governments.

The VCS PMO team works collaboratively with Product Development, Product Management, Operations & Infrastructure, Cybersecurity, Client Services, and other enterprise teams across global and regional stakeholders, ensuring alignment, governance, execution, and delivery of strategic initiatives.

The Technical Program Manager will act as a key PMO leader responsible for driving the successful planning, coordination, and execution of complex programs composed of multiple interdependent initiatives across product and technology teams.

This role requires a highly proactive, execution-driven leader who can operate effectively in a fast-paced, highly matrixed, and ambiguous environment. The candidate will play a critical role in aligning teams, managing dependencies, and ensuring delivery of high-impact initiatives tied to business and technology outcomes.

This position combines program-level leadership with the ability to step into hands-on project execution when needed, ensuring continuity, momentum, and delivery under changing priorities or resource constraints.

The ideal candidate is not just a facilitator or tracker, but a strong driver of execution who ensures commitments are delivered, demonstrates ownership, and brings structure to complex environments.

Essential Functions

Lead and coordinate large-scale programs composed of multiple interdependent initiatives

Orchestrate execution across Product, Engineering, Operations, Infrastructure, Cybersecurity, and Client Services teams

Manage cross-program dependencies, risks, and trade-offs

Drive accountability across stakeholders without direct authority

Ensure end-to-end readiness for key milestones, releases, and program deliverables

Step in to unblock teams, drive decisions, or lead execution directly when required

Drive execution frameworks (Agile or hybrid) and support detailed execution when needed

Provide executive-level reporting with clear risks, trade-offs, and decisions required

Use tools such as Jira, Jira Align, Confluence, Excel, Power BI, Tableau to drive transparency

Promote execution discipline and continuous improvement

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

7+ years of experience in program or project management within technology or product environments

Proven experience managing complex, cross-functional initiatives involving multiple teams and stakeholders

Strong ability to operate in ambiguous, fast-changing, and highly matrixed environments

Experience driving execution and accountability without direct authority

Solid understanding of Agile, Scrum, Kanban, SAFe, or hybrid delivery models, with the ability to apply them pragmatically

Experience with tools such as Jira, Jira Align, Rally, Confluence, Tableau, Power BI, Excel, or similar

Strong communication skills in English, with the ability to influence stakeholders and communicate effectively at executive level

Strong organizational, analytical, prioritization, and problem-solving skills

Ability to collaborate effectively across global teams and time zones

Ability to understand technical concepts and work closely with engineering teams, without requiring hands-on development expertise

Experience in payments, fintech, banking, financial services, or enterprise technology

Experience managing large-scale programs with regional or global scope

Familiarity with software development lifecycle, release management, and production readiness

Experience with budgeting, forecasting, and program financial management

Certifications such as PMP, PgMP, SAFe, or Agile-related certifications

Experience leveraging analytics, dashboards, or automation tools to improve delivery visibility

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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