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DevSavant Inc.

, , Colombia / Global

Technical Support Engineer - SaaS API & Backend

Job Description

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team.

You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and Engineering teams to troubleshoot issues, lead incident response efforts, perform root cause analysis, and continuously improve support

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