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DiDi

Bogotá / Global

Customer Success Data Analyst

Job Description

DiDi Global Inc. is seeking a highly analytical Customer Success Analyst (Account Ops & Onboarding) to support the DiDi Food team in Colombia and LATAM.

You will manage end-to-end restaurant partner setup, device logistics, feature adoption, and technical support to drive long-term success. The role emphasizes data-driven decision making, building dashboards, and partnering with Sales, Operations, Product, and Strategy to turn multi-source data into actionable insights that improve KPIs and

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