Program Coordinator

Job Description

Do you dream of making an impact? Cultural Care Au Pair is looking for a Program Coordinator based in our Medellín office to grow the Colombian market to help us achieve our goal of being the largest and most trusted au pair program in the world. Hitting your goals at Cultural Care means you play an important role in making the world a more welcoming, understanding, and open place. Our cultural exchange program builds global families by bringing together au pairs with American host families—providing meaningful childcare for families, an unforgettable year in the U.S.A. for au pairs, and a culturally enriching experience for both parties. This is a role for someone who thrives on hitting targets, because every approval and match means another au pair gets a life-changing experience in the U.S. In this role, you will report to the Country Product Manager. We are searching for someone who is passionate about cultural exchange, displays a great deal of responsibility and autonomy, is very sales-driven, and has excellent communication skills, both in-person and on the phone.

What You Will Do

Grow the Colombian market in your assigned region, taking ownership of sales in your region, to reach sales targets

Build awareness for the program and drive new leads by working with schools, universities, job centers, fairs, and other local institutions

Drive sales on the phone by responding to the needs of the customer

Recruit, screen, and coach potential au pairs while providing excellent customer service

Organize and attend promotional events

Collaborate with our local au pair community to help achieve goals

Who You Are

Personal qualifications:

You are passionate about cultural exchange and highly motivated to hit and exceed targets

You love connecting with people over the phone and in-person to understand their needs and so that you can successfully pitch our program

You are a team player who brings a positive attitude and "nothing is impossible" spirit to the team

You have an entrepreneurial spirit, taking ownership of your ideas and making them happen

You have good time management skills that allow you to handle multiple priorities while paying attention to the details and delivering on your goals

You love being a part of a supportive team that has fun while hitting goals

Professional Requirements

Bachelor’s Degree

1+ years of sales experience with a record of hitting sales targets

At least 6 months of experience living abroad, preferred

Proven capability with both phone sales and in-person sales

Full proficiency in Spanish and English

Exceptional presentation and public speaking skills

What We Offer

An international and dynamic environment with a start-up vibe

Base salary + bonus potential

Regular training sessions, team events, kick-offs and get-togethers

The ability to expand your international network through our monthly professional development opportunities with colleagues from around the world.

Opportunities to travel internationally, e.g. Staff exchanges to our US or European Markets for your professional development

Discounts on EF programs

And many more...

Learn more about Cultural Care Au Pair: https://www.culturalcare.com/

About The Team

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hosts—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you’re ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time.

Cultural Care Au Pair is associated with EF (Education First), the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—create students of the world, and turn dreams into international opportunities.

An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, well…you.

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