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Empresa Confidencial

Bogotá Ciudad / Global

Forward Deployed Engineer (AI Agents)

Job Description

If you love taking generative AI out of the demo and into real production environments, this one's for you. We're looking for an engineer who's equally comfortable writing solid Python, designing AI agent workflows, and sitting across the table from an enterprise customer explaining the trade-offs.

What you'll actually do:

Design, build, and optimize AI Agents — prompt engineering, RAG, function/tool calling, evaluation and grounding

Integrate agents into real enterprise systems: CRMs, contact center platforms, APIs, databases

Lead technical discovery with customers and turn messy business requirements into clean, scalable architecture

Take solutions from proof-of-concept to production — with the monitoring and reliability to back it up

Be the technical translator between Product, Engineering, and the customer

What we're looking for:

5+ years in Software Engineering, Solutions Engineering, AI/ML, or Technical Consulting

Strong Python, APIs, Git, and genuinely production-quality code

Hands-on experience with LLMs, RAG, embeddings, tool calling, and agent evaluation

REST APIs, OAuth 2.0, webhooks — integration is second nature to you

At least one major cloud platform (AWS, Azure, or GCP), plus Docker/CI-CD

Comfortable leading discovery calls, workshops, and stakeholder conversations

Bonus points: CCaaS, chatbots/voicebots, CX tech, or agent orchestration frameworks

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