UX Design Specialist

Job Title UX Design Specialist About Your Business Area/Department Amadeus is at the forefront of improving the traveler experience. The Airport Companion App is a major contributor to this improvement. It provides a mobile solution to roaming agents at the airport. Agents equipped with mobile devices (such as iPads) can serve the travelers wherever they are in the airport, reducing the need to use physical desks. Initially designed for iPad (Apple) users only, we have just started an exciting transformation to support more devices and platforms (e.g., Android) and increase adoption among our airline customers.

Summary of the role We are looking for an experienced UX/UI Designer to join our talented team in charge of building this app, based in Bogota office. You will work alongside UX/UI Experts and Designers, Software Development Engineers, Business Analysts and QA, using Agile methodology (Scrum and SAFe). You will work in a multicultural environment with colleagues based across the world in Dallas, and London. As a UX/UI Designer, you’ll be accountable for the design of the product interfaces and flows based on solutions agreed with the stakeholders (Business Analysts, Product Managers, and the customer themselves).

Create mobile user-interface designs considering usability/UX principles and mobile design best practices.

Collaborate with customers and the project team to translate requirements into functional, user-friendly interfaces.

Running idea and design workshops where necessary.

Create wireframes and low fidelity mock-ups, drive the review and approval of those designs with both customer and internal stakeholders.

Review and test the delivered software ensuring that the implementation is usable and adheres to mobile design principles.

Analyze the testing of those UIs with customers and feedback into the iterative design process where necessary.

Keep up to date with usability industry trends and best practices and inspire the rest of the project team continually to improve the design of the mobile application.

Document your solutions, ideas and best practices and tips.

About the ideal candidate A degree in UX/UI Design or related field, or with other significant UX industry experience.

Experience as a UX/UI designer.

You should be able to demonstrate a portfolio of designs across more than one project.

Mobile-first design knowledge and experience, including tablet applications.

Aware of mobile usability best-practices, techniques for handling multiple-form factors and mobile human computer interaction.

Strong creativity and visual design skills.

Able to present new designs to customers and internal stakeholders.

Aware of low and high-fidelity design practices and experienced in their application.

Accessibility and responsiveness aware.

Familiar with Figma, Sketch, Zeplin and the Adobe product suite.

Familiarity with end-user testing, observation and analysis.

Familiar with the Atlassian product suite: Confluence, Jira.

Familiar with Agile development processes.

Excellent communication and interpersonal skills, great team spirit, taste for coaching/mentoring, multicultural approach, good analytical and conceptual thinking, customer focus.

Experience in the travel industry would be a plus.

English spoken and written is mandatory due to you have to talk with internal and external customer in US, UK and other countries.

What we can offer you Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

Work hybrid at our Bogota office.

Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

Working at Amadeus A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Equal Opportunity Employment Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!

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