Pricing Analyst

We are looking for a detail-oriented Pricing Support Specialist to support daily pricing operations, manage rate requests, and ensure customers receive accurate and timely quotes. This role monitors a shared mailbox, reviews pricing requests, validates rates through internal pricing tools, and confirms quotes when the requested rate matches available pricing.

Key Responsibilities

Monitor and manage the shared pricing mailbox, ensuring requests are reviewed and addressed promptly.

Review incoming rate requests and identify the appropriate pricing information.

Use the company's pricing website to review available rates and price postings.

Validate requested rates against available pricing and confirm that there are no deviations or discrepancies.

Confirm quotes with customers when pricing requirements are met and include the appropriate internal and external parties in the communication.

Escalate rate requests that do not match available pricing or require additional review.

Maintain accurate pricing information and documentation.

Prepare and analyze reports related to pricing and operational activities.

Communicate with customers and internal teams regarding pricing requests and quote confirmations.

Collaborate with different departments to resolve pricing or operational issues.

Maintain accurate records and information across internal systems.

Support day-to-day pricing and administrative activities as needed.

Follow established pricing processes, procedures, and service standards.

Requirements

1-2 years of relevant experience in Pricing, Logistics, Freight, Transportation, Customer Service, or a similar administrative/operations role.

Education in Logistics, International Business, Business Administration, Transportation, or a related field.

English level: B2-C1 required.

Strong written and verbal communication skills.

Basic understanding of freight/logistics pricing and rate requests.

Proficiency in Microsoft Excel, Outlook, Word, and general spreadsheet/reporting tools.

Strong computer skills and ability to work with multiple systems simultaneously.

High attention to detail and strong organizational skills.

Strong problem-solving and analytical skills.

Ability to create and analyze reports.

Ability to manage multiple requests and meet deadlines.

Ability to collaborate effectively across different departments.

Ability to learn and become proficient in internal software and processes.

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