Project Manager – DayShape

Job Summary

Project Manager within IT Operations is responsible for delivering technology initiatives through the standardized PMO service catalog, ensuring disciplined demand execution, project delivery, financial oversight, risk management, and governance. The role supports enterprise platforms and partners with Product, Architecture, Platform Owners, ITSM, and business stakeholders to drive predictable delivery outcomes aligned to portfolio priorities.

Responsibilities

Platform Scope: DayShape Professional Services Automation

Additional Focus

Deliver DayShape implementations, enhancements, and optimizations

Coordinate integrations with ERP and financial systems

Partner with finance, resourcing, and operations stakeholders

Support utilization, forecasting, and capacity management initiatives

Demand Intake & Initiation

Execute approved demand following PMO intake, prioritization, and funding workflows

Validate scope, objectives, dependencies, delivery model, and success criteria

Ensure alignment to platform roadmaps and portfolio priorities

Project & Delivery Management

Own end-to-end project delivery across planning, execution, monitoring, and closure

Develop and maintain integrated project plans, milestones, and dependency tracking

Coordinate cross-functional delivery teams, including GDC resources and vendors

Financial & Resource Management

Manage budgets, forecasts, burn rates, and delivery variance

Coordinate resource plans within established capacity and demand constraints

Support capitalization, forecasting, and financial governance processes

Risk, Issue & Dependency Management

Proactively identify and manage risks, issues, and cross-initiative dependenciesDrive mitigation plans and elevate decision points as required

Maintain transparent RAID reporting aligned to PMO standards

Governance, Reporting & Controls

Produce standardized PMO reporting (status, milestones, financials, KPIs)

Support stage gates, portfolio reviews, and governance forums

Ensure adherence to PMO delivery standards and auditability requirements

Change & Operational Readiness

Coordinate with Change Enablement and Release Management

Ensure testing, cutover, communications, and readiness activities are planned and executed

Support post-deployment stabilization and transition to operations

Skills

Strong enterprise project management and PMO delivery expertise

Proven experience managing scope, schedule, budget, and risk

Familiarity with PMO and ITSM tooling (ServiceNow PPM, Jira, Azure DevOps, or similar)

Experience working with vendors and distributed / GDC delivery teams

Strong stakeholder communication and executive-level reporting skills.

Education / Professional Experience/ Qualifications

Bachelor’s degree in Technology, Business, or related discipline (or equivalent experience)

5-8 years of project management experience in an enterprise IT environment

Experience operating within formal PMO governance and delivery models

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