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Softgic

, , Colombia / Global

1646- IT Application Support Engineer (L2/L3 – Java)

  • Remote

Job Description

This is a remote position. We are looking for an IT professional with experience in the Software Development Life Cycle (SDLC) and specialized in advanced technical support (L2/L3) for corporate applications.

The ideal candidate will have strong expertise in the Java ecosystem, experience with traditional frameworks such as Struts, and solid capabilities in database management, including query optimization, data modeling, and scripting.

Requirements

2–3 years of experience in development support or similar roles

Strong knowledge of the Java ecosystem

Experience working with frameworks such as Struts

Solid experience in database management and query optimization

Knowledge of scripting and data modeling

Ability to troubleshoot complex issues in corporate environments

Experience working with relational databases

Responsabilidades

Provide advanced technical support (L2/L3) for enterprise applications

Analyze, diagnose, and resolve issues related to application development

Work with Java technologies and traditional frameworks such as Struts

Manage databases from a development perspective, including query optimization, data modeling, and scripting

Collaborate with development teams to ensure application stability and continuity

Participate in the software development lifecycle by providing specialized technical support

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