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NeoWork

, , Colombia / Global

Remote Operations Manager, Client Delivery & QA

  • Remote

Job Description

NeoWork seeks an Operations Manager (Client Delivery) to lead a mission-critical intake team supporting US-based partners. You will own the operational relationship, ensure delivery aligns with strategic goals, and drive high-volume performance with exacting quality standards.

You will manage real-time call volume, audit intake files, and develop Excel-based dashboards to reveal performance trends. This role requires strong English communication with US clients and a proactive, owner-minded

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