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Solution Engineer

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The Solutions Engineer fills an essential role at Optimove. The role is a perfect fit for those with a technical background and exceptional communication and presentation skills.

As a Solutions Engineer, you will be responsible for providing a range of technical Pre-sales support through the sales cycle and beyond, ensuring that clients’ requirements are understood and the Optimove technical solution is mapped against these requirements; You will work with the New Business team (primarily supporting LatAm) to answer technical questions, lead integration discussions and product deep dives. You will help us think of creative solutions for our future customers, especially when it comes to how the disparate pieces of the MarTech landscape can best work together. You will become an Optimove product and MarTech landscape expert. You will assist in answering RFP’s, and in education efforts for the whole New Business team. You will be required to be innovative in showing the client how the platform can be configured to meet their needs and to communicate the technical parts of our product in a way that is clear, compelling, and concise. Interpersonal skills are as valuable as technical skills in this role. We are looking for a strong team player with a solid work ethic, highly developed time management skills, and an ability to thrive within a rapidly expanding company on the cutting edge of marketing technology.

Responsibilities:

Provide product expert support to the new business (sales) team

Conduct formal tech calls as part of new business cycles

Master Optimove’s products and technologies and become the go-to resource for any technical questions that arise as part of new business cycles

Support the completion of RFPs

Present deep product demos to prospects

Understand our client’s technical and business needs

Work closely with Data Science and Product Integration teams to maintain a tight connection between the “Front Stage” and “Back Stage”

Support onboarding and ongoing education for the new business team, especially as it relates to the product

Attend conferences as needed (when this becomes relevant again)

Requirement:

2+ years of experience working as a Sales Engineer/Solution Consultant and with Marketing Technology tools in a SaaS organization or similar experience

Fluency in English and Spanish (business & technical)

Additionally, fluency in Portuguese a huge plus

Technical background either from education or work experience (MarTech experience a plus)

You should be able to talk about technology, even with non-technical people in a clear and coherent way

Highly motivated with an exceptional work ethic

A fast learner

Strong multitasking and prioritization skills

Agile and self-starting

Excellent interpersonal, communication, and presentation skills

Comfortable traveling as needed

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