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Perception Point

Bogotá / Global

Advanced Network & Security Support Engineer

Job Description

Fortinet in Colombia is seeking a skilled Technical Support/Field Engineer to provide advanced troubleshooting for Fortinet products and guide customers through complex networking issues. You will coordinate with L3, document configurations, and contribute to knowledge bases, while ensuring SLA adherence and clear communication with clients.

Experience in security products, networking protocols, and a willingness to learn Portuguese are advantageous.

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