Project Coordinator

We're looking for a highly organized, responsive Project Coordinator to help keep our active home improvement and construction projects moving from scheduling through completion.

The Project Coordinator serves as a central communication and coordination point between homeowners, technicians, subcontractors, and our Project Management team. You'll manage schedules, coordinate crews, communicate project updates, track job progress, and make sure important details don't fall through the cracks.

This is a fast-paced operations role for someone who enjoys solving problems, communicating with people, and keeping multiple moving pieces organized.

Key responsibilities include:

Coordinate technician and subcontractor assignments for active projects and warranty calls

Maintain crew schedules and coordinate daily dispatch needs

Schedule Project Manager visits and confirm appointments with homeowners

Send project scopes, job details, and scheduling information to technicians and subcontractors

Request and track bids from vendors and subcontractors

Monitor active projects, milestones, and completion timelines

Identify scheduling conflicts, stalled projects, and potential delays before they become larger issues

Provide homeowners with timely updates regarding schedules, delays, and next steps

Communicate daily with technicians, subcontractors, and the Project Management team

Create and maintain projects within company operating systems

Maintain accurate job notes, documentation, schedules, and communication records

Track technician hours and completion information for accurate payouts

Help confirm materials, permits, and other project requirements are ready prior to project start

Escalate customer concerns, scheduling issues, vendor problems, and operational risks to the Project Management team

Success in this role means projects stay organized, customers know what is happening, field teams have the information they need, and potential problems are identified and addressed quickly.

Requirements

Strong organizational and time-management skills

Excellent written and verbal communication skills

Ability to manage multiple active projects, schedules, and priorities simultaneously

Strong attention to detail and commitment to accurate documentation

Comfortable working in a fast-paced environment where schedules and priorities can change throughout the day

Strong follow-through and personal accountability

Ability to communicate professionally with homeowners, technicians, subcontractors, and internal team members

Comfortable holding others accountable to schedules, commitments, and operational processes

Strong problem-solving skills with the ability to recognize potential issues early

Comfortable learning and working within project management, scheduling, CRM, and other technology platforms

Ability to work independently while staying closely connected with the Project Management and Operations teams

High responsiveness during core operating hours

Experience in construction, home improvement, property maintenance, field services, dispatch, scheduling, or project coordination is preferred but not required for the right candidate.

Benefits

Competitive compensation

Health insurance

Paid Time Off (PTO)

Paid holidays

Full-time, 40-hour-per-week position

Remote / hybrid work flexibility

Company-provided technology and tools needed to perform the role

Training and professional development opportunities

Clear career growth path within Operations and Project Management

Opportunities for advancement as the company continues to grow

Supportive, team-oriented work environment

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