Operations Coordinator

We are one of the largest and fastest-growing private youth sports organizations in the GTA. We create fun, engaging experiences that create lasting memories for the families in our communities!

We are looking for an energetic and highly organized Operations Coordinator to oversee coach scheduling and workforce operations for youth sports programs across Canada. This role requires a combination of high-level coordination, real-time problem solving, and operational responsiveness to ensure programs run smoothly every day.

Key Responsibilities

Build, manage, and maintain weekly coaching schedules across multiple programs and regions across Canada

Coordinate staffing assignments based on coach availability, certifications, travel requirements, and program needs

Monitor schedule coverage daily and proactively identify potential staffing gaps

Respond quickly to last-minute coach cancellations, absences, and scheduling conflicts

Coordinate replacement staff and operational adjustments in real time to ensure uninterrupted program delivery

Communicate schedule updates and operational changes clearly to coaches, managers, schools, and partner organizations

Maintain accurate scheduling records and workforce tracking systems

Support onboarding logistics and scheduling setup for new coaching staff

Work closely with regional managers and leadership teams to ensure operational efficiency and program quality

What We’re Looking For

Highly dependable and responsive

Strong sense of accountability and ownership

Quick thinker with strong operational instincts

Team-oriented and professional communicator

Comfortable making decisions in real time

Requirements

Previous experience in operations coordination, workforce scheduling, logistics, dispatching, or staffing coordination

Strong organizational and multitasking skills

Ability to remain calm and effective in high-pressure situations

Excellent written and verbal communication skills

Strong problem-solving ability and attention to detail

Comfortable using scheduling software, spreadsheets, and communication platforms

Ability to work independently while managing multiple moving parts simultaneously

Experience in sports, youth programming, education, or multi-site operations is considered an asset

Complete both of our short assessments (about 5 minutes each) before or right after applying. Applications with both completed are reviewed first:

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