Applications Support Specialist

Job Description

AECOM is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications. The individual will report to our senior digital capabilities team. Experience in the AEC industry is preferred, but knowledgeable candidates from other industries may be considered. This position will be based in Bogota, Colombia.

Key Responsibilities

Oversee installation, testing and maintenance of software applications to streamline operations

Domain, Server and Database administration

Cloud infrastructure administration

Creating and managing user accounts

Application support for both internal and external users

Analyzing software performance and usage

Perform diagnostic tests before releasing applications

Verify the efficiency of network infrastructure

Work closely with global digital capabilities team

Minimum Requirements

Bachelor’s degree in computer science, computer engineering, software engineering, IT or similar plus a minimum of 4 years of related applications support experience or demonstrated equivalency of experience and education.

Advanced knowledge of computer applications and computer hardware.

Experience working with Web APIs.

Attention to detail and quality in design.

Proactive in providing application support.

Strong problem‑solving skills.

Extensive experience in providing application support in a fast‑paced environment.

Excellent communication skills, with professional English proficiency (B2), both written and verbal.

Preferred Requirements

Master's degree in computer science, computer engineering, software engineering, IT or similar preferred.

Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate).

Advanced knowledge of front‑end and back‑end programming languages, such as Python, Java and C++.

Extensive experience in providing application support in a fast‑paced environment.

Benefits

AECOM offers comprehensive benefits including medical, dental, vision, life, disability, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, well‑being resources, employee assistance program, business travel insurance, retirement savings plan, and employee stock purchase plan.

Equal Opportunity Employer

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

ReqID: J10148694

#J-18808-Ljbffr